Food Truck Online Ordering App.
The Food Truck ordering app is designed to help customers who are busy working adults order in advance online from their local food trucks in order to save the customer time and money.
Date
June - October 2022
Role
Lead UX designer from conception to completion. Responsible for interviews, paper and digital wireframes, low and hi-fidelity prototypes, conducting usability studies, accounting for accessibility, iterating on designs, and determining information architecture.
Delieverables
Food ordering mobile app.
The Challange
Busy workers, commuters and students lack the time to prepare meals at home and need a way to order online from food trucks in advance.
The Goal
Design an app that allows customers to order online in advance from a food truck to save them time and money.
Our Users
The Process
1. Ideation
Paper and digital wireframes.
2. Low- Fidelity Prototype
3. Conduct Usability Studies
Study Type:
Moderated usability Study
Location:
Laramie, WY
Participants:
5 Participants
3 males, 2 females
Length:
10-15 minutes
Usability Study Findings:
● 3 out of 5 participants wanted a way to customize their orders based on dietary needs and preferences.
● Not all users who needed to customize their orders expressed the same level of concern.
“I would use this app to order food. It's very self explanatory and very easy to use, but I need a way to customize my order because I have some food allergies.”
● 4 out of 5 participants want to be able to order in advance.
● Most participants expressed how convenient it would be and how much time they could save if they could order in advance.
“It would be nice to order online and then show up and get your food 'cause I know some places when there's the food trucks there's super long lines and it takes forever to get your food so just being able to order it ahead of time and then go get it would be nice."
4. Mock ups
5. High Fidelity Prototypes
6. Accessibility Considerations
Use pictures with words for food descriptions.
1
Create customization of menu items in case customers have allergies or other food intolerances.
2
8. Takeaways
Impact:
Our users said the ordering process was easy and intuitive and would use an app like this to order from a food truck.
What I learned:
Creating a food app involves a lot of attention to detail. It's important to include all the menu items with descriptions and prices. It's vital to have the cart and checkout buttons working properly so users can complete their order.
9. Next Steps
Conduct additional usability studies on the final app to see if there are any items we overlooked.
1
Identify any new areas of need and ideate on any additional features.
2
10. Lets Connect
Thank you for viewing my project. If you would like to see more, or get in touch, my contact info is provided below.
Email: JenniferHowdeshell@gmail.com